Shipping & Returns

Where we ship

Across Pakistan currently. Write to us if you need delivery outside the country and we'll see what's possible.

Timing

Most orders dispatch within one working day. Delivery typically follows within a few working days to major cities, longer to remote addresses.

Cost

Calculated at checkout. Cash on delivery may be available depending on your location, confirmed before dispatch.

How dates travel

Whole fruit ships in single-layer boxes with the moisture it left the farm with. In summer, dates soften in transit — this is the fruit behaving normally, not a fault. Refrigerate on arrival and it firms up again.

Returns

Food products cannot be returned once opened. If a box arrives damaged, crushed or fermented, photograph it and write to us as soon as you can and we will replace or refund it in full. We do not ask for the box back.